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What Does The CCTV Training Course Contain:

City & Guilds 1904 - Level 2 National Certificate in CCTV Operation(PSS).

You need a Public Space Surveillance CCTV licence if you are involved with operating CCTV equipment which is either deployed into fixed positions or has a pan, tilt and zoom capability where your role requires you to do any of the following:

Pro-actively monitor the activities of members of the public whether they are in public areas or on private property;

Use cameras to focus on the activities of particular people either by controlling or directing cameras at an individual’s activities;

Use cameras to look out for particular individuals;

Use recorded CCTV images to identify individuals or to investigate their activities.

All CCTV Operators in England and Wales need a Security Industry Authority (SIA) licence.

To get a licence, applicants must be over 18, pass an identity and criminal record check and have an approved CCTV Operator qualification. There are no minimum academic requirements for entry to the CCTV Operator qualifications.

The CCTV training for these qualifications is delivered in two parts.

Part one covers the Roles and Responsibilities of a CCTV Operator and part two includes CCTV Operation. Additional training for CCTV Operators is given on the job and on other short courses.
There may be opportunities for progression into supervisory roles and into other areas of security work.

What does CCTV Training Involve

Unit 1 - Roles & Responsibilities of a CCTV Operator

There are eight outcomes to this unit. Each individual will be able to:

Demonstrate an understanding of Health & Safety in the workplace.

Demonstrate an understanding of emergency procedures, during and outside normal working hours.

Identify the roles and responsibilities of a CCTV team.

Demonstrate an understanding of codes of practice, operational procedures and guidelines in CCTV.

Demonstrate an understanding of how other non CCTV equipment operates within a CCTV control room.

Explain the different types of legislation which impact on CCTV operations.

Define different types of incidents and state how to deal with them.

Demonstrate an understanding of the operation of CCTV equipment.

Unit 2 - CCTV Surveillance Techniques

The main outcome for unit 2 of a CCTV Operator is to demonstrate surveillance techniques.
For example:

Carry out and correctly record functional checks;

Demonstrate how to detect and track a suspect on foot or in a vehicle and produce quality evidence for subsequent
investigations or prosecutions;

Use keypads and joysticks to operate cameras, monitors, computer systems and other associated equipment;

Demonstrate how to deploy cameras to view a suspect entering or leaving an area;

Demonstrate how to record and store images to ensure the integrity of evidence;

Demonstrate how to reproduce images for evidential purposes;

Demonstrate how to use cameras to search the outside of buildings, street and open spaces for suspected Improvised

Explosive Devices (IED) and the actions to follow if found.